MY MEDALLION
Looking for a new apartment or already living in one of Medallion’s properties? You’re not alone if you have questions about the apartment living experience. We often get asked the same ones, so we’ve put together this guide to answer some of the most common queries. Whether you’re moving in soon or have been with us for a while, this list has got you covered.
Do all buildings come with parking and visitor parking?
Parking is a common concern, especially in bustling city areas. Most Medallion properties do come with resident parking, but availability may vary depending on the location. Visitor parking is also offered at many of our buildings, but it’s always a good idea to check with the specific property in advance to confirm the details. Parking spots are often limited, so inquire early!
How do I submit a maintenance request?
Need something fixed? We’ve made it easy for residents to request maintenance. You can submit a request through our My Medallion Resident Portal, where you’ll log in and fill out a form with the details of the issue. Alternatively, contact the property management office directly by phone or email, and they’ll help get the process started. We aim to resolve maintenance issues as quickly as possible to ensure you’re always comfortable in your home.
My neighbour is being noisy. How do I deal with this?
We understand that noisy neighbours can be a challenge. The first step is to have a friendly conversation with your neighbour—they may not be aware that they’re causing a disturbance. If the noise continues, you can report the issue to the property management team, and they’ll step in to mediate the situation. Every tenant deserves peace and quiet, and we’re here to ensure a respectful living environment for everyone.
Do I need to book the elevator for moving in or out?
Yes, you will need to book the elevator when you’re moving in or out of the building. This helps us to manage elevator traffic and ensures that the process is smooth for both you and your neighbours. Contact the property management office to schedule the booking in advance—especially during busy moving seasons!
Do I need permission from the property manager if I want to paint my unit?
Yes, before making any alterations to your apartment—like painting walls—you’ll need approval from the property manager. Many buildings have specific guidelines around this, and certain colours may need to be approved in advance. If you ever decide to paint, it’s best to have a quick chat with management first to avoid any issues later when moving out.
How do I search for listings by Medallion in my city?
Finding your next Medallion apartment is simple. You can head over to the Medallion website and use our apartment finder tool to filter listings by city, neighbourhood, or property type. Be sure to check often as availability can change quickly!
At Medallion, we’re here to make your apartment living experience as smooth as possible. If you have any other questions, don’t hesitate to reach out to us! Looking for a new home? Browse our listings today and find your next apartment in the heart of your city.
Check out our available listings or contact us for more information about apartment living!
